Shipping policy

Shipping Policy for Bathroom Warehouse Direct

Thank you for choosing Bathroom Warehouse Direct for your plumbing product needs. Please take a moment to review our shipping policy to ensure a smooth and satisfying shopping experience.

Shipping Destinations:
We currently ship within Australia. If your location is not covered, please contact us at [info@bathroomwarehousedirect.com] to inquire about special arrangements.

Processing Time:
Orders are typically processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the following business day.

Shipping Time:
Shipping times may vary based on your location. Please refer to the estimated delivery times provided during the checkout process. These times are indicative and may be subject to unforeseen delays due to customs, weather conditions, or other factors.

Shipping Methods:
We offer various shipping methods to accommodate your preferences and urgency. Options include standard shipping, express shipping, and any other relevant methods. Shipping costs will be calculated at checkout.

Shipping Cost:
Shipping costs are determined based on the weight of your order, shipping method selected, and destination. You can view the shipping cost during the checkout process before completing your purchase.

Order Tracking:
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to track your package's progress.

Incomplete or Incorrect Shipping Address:
Please ensure that your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If a package is returned due to an incorrect address, additional shipping charges may apply for reshipment.

Shipping Damage or Lost Packages:
In the rare event that your order arrives damaged or goes missing during transit, please contact us immediately at [info@bathroomwarehousedirect.com]. We will work with the shipping carrier to resolve the issue promptly.

Contact Information:
For any questions or concerns regarding your order or our shipping policy, please feel free to contact us at [info@bathroomwarehousedirect.com]. Our customer service team is here to assist you.

Bathroom Warehouse Direct reserves the right to update or modify this shipping policy at any time without prior notice. Please check this page periodically for any changes.